Returns, Refunds, & Cancellation Policy
Most items may be returned for refund within 7 days of original delivery if they are not used or damaged. Product must be returned in original packaging and shipping must be paid for by customer. The refund amount will be less credit card fees and shipping costs. If product was defective or damaged in shipping then E-Lux Bikes will be responsible for shipping costs. Please contact E-Lux Bikes for a return authorization number before returning any product.